[Self-Sustaining / Continuously Profitable] Telephone-Answering Service Business with Stable Revenue — Business Succession / M&A Listing

●The target company has built its own telephone-answering system and operates a usage-based telephone secretary/answering service business. Since launching, it has remained profitable despite the COVID-19 pandemic. ●As demand for outsourcing indirect operations grows, the company provides telephone-answering services that meet the needs of small and micro enterprises. Because the business operations are already established, a key feature of the target business is its business model boasting a stable revenue structure. In addition, skilled operator staff are always on a shift rotation, and the customer-focused service style is well received, with around 460 client companies. ●For future business development, speedy scaling is possible by enjoying economies of scale as the target business's customer count grows, and by cross-selling through horizontal expansion of the target business's customer list. ●The assets to be transferred include all assets necessary for business operation, such as the PBX system, the website, and operation manuals. Recently, annual revenue has been around ¥12 million and adjusted operating profit (annual) around ¥6 million, so a short-term return on investment can be expected. ●Image of the ideal buyer: businesses providing BPO services to startups or small operators of a few people or fewer, or companies in other industries planning new businesses.

事業譲渡

●対象会社は自社で電話代行システムを構築し、従量課金制の電話秘書代行サービス事業を展開する企業である。事業開始以来、コロナ禍にもかかわらず黒字経営を継続。 ●間接業務の外注需要が高まる中、中小零細企業のニーズに応える形で電話代行サービスを提供。事業自体のオペレーションが構築済みのため、安定的な収益体質を誇るビジネスモデルに対象事業の特徴がある。また優秀なオペレータースタッフが常時シフト制で在籍し、顧客に寄り添う業務スタイルが好評を博し、利用顧客も約460社にも及ぶ。 ●今後の事業展開としては、対象事業の顧客数増に応じたスケールメリットの享受や、対象事業における顧客リストの横展開を通じたクロスセルを実施することでスピーディな事業スケールが可能 ●譲渡対象資産にはPBXシステム、HP、事業運営マニュアル等の事業運営上に必要な資産はすべて含まれる。また直近では、売上（年間）が1,200万円前後、修正後営業利益（年間）が600万円前後を推移しており、短期での投資回収を見込める。 ●買主候補様のイメージ：スタートアップの方や数名以下の小規模事業者等へのBPOサービスを展開する事業者様、その他新規事業を計画する異業種の企業等。

事業の整理・集中のため